Member Retention – A Fresh Look
Association Executives can never be TOO good at is Communication
and Tennessee Society of Association Executives
- Modern communication is based on how people played games as children – how to interpret their core communication styles and speaking their dialect.
- Choosing the most appropriate communication medium for who will receive the information and how will be used.
- New truths - six secrets and three cautions on interacting with post-covid employees and members
- Most important? Knowing how to actively listen, and to confirm the impact of the feedback. For this, we will shift to a “train the trainer” mentality, building your mentoring skills.
Wednesday, July 21, 2021
12:30 PM CENTRAL
Duration: 60 minutes
$45 for Member
$75 for Non-member
This session is about adapting “crucial skills” for the future. Communication patterns have shifted during the pandemic, and proper skills and methods form the foundation for a sustainable association. How have they changed, and what is the “new normal” for Association Executives? Updated communication and feedback skills enable you to lead and guide others, using modern channels to reach your membership and staff. We will focus on how to understand who needs what information and communicating that in a concise, timely way.